With every purchase the manufacturer provides a total of eight free service, for the first two years from date of purchase. They are scheduled to become stable, one every three months.
What may include a free service:
- cleaningand care of the fretboard
- equalization offrets
- cleaning orchanging of nut and saddle
- change of strings
- set-up of bridgeanduppernut
- correction in case ofminimum fretboardwarping
- generalinstrument cleaningwith special
The history of the instrument is recorded in the warranty booklet which is given to the owner along with the instrument. In order to fulfil every free service it is necessary to present the warranty booklet. The free services are canceled:
- in case the owner has lost the warranty booklet
- in case the owner does not observe the scheduled dates (± 5 days exception).
It is clarified that for the free service:
- materialcosts are not included. Only theservices are included
- are specific content, without changesby the owner (buyer)
- it is notnecessary to have/existsa service.
For the next years the buyer has the option to continue monitoring the instrument and keep it in excellent condition.